Frequently asked questions
We publish frequently asked questions and answers about safety and preparedness on this page. The content is updated with the topics addressed, for example, at the public events organised by the city.
How to act if I find a crashed drone or receive emergency warning?
Ministry of the Interior, Rescue Services publish instructions at the website: Drone threat | Rescue services
What does 72-hour preparedness mean?
It means that everyone should be able to cope independently for at least 72 hours during a disruption caused by for example lack of electricity, water, or access to shops. This also provides the authorities time to organize assistance for the public.
Where are shelters located and how are they used?
Shelters are located for example in residential buildings, workplaces, and public facilities. In emergencies, authorities will provide instructions on when and how to use them.
Where can I get information during disruptions or emergencies?
Reliable information is made available on the authorities’ official websites and social media channels, from the public broadcaster YLE channels, the 112 Suomi app and on the city’s official communication channels.
How can the residents participate in safety efforts?
Residents’ own preparedness plays a key role in overall safety and resilience. By maintaining emergency supplies, following official guidance and instructions, reporting observations, and participating in volunteer activities and local safety events, residents help building regions’ crisis resilience.
How does the city prepare for crises and emergency situations?
The city prepares for crises and their management through advance planning, training, and maintaining readiness for various disruptions in cooperation with authorities and other partners.
How does the city communicate during disruptions or emergencies?
The city communicates about the organization of the services and operations for which it is responsible, as well as any changes and related instructions. In addition, the city shares information issued by the responsible authority in each situation and, where necessary, by the Finnish Broadcasting Company (YLE).
In emergency or disruption situations, the city provides information on its website, on social media channels, and in cooperation with the media and authorities. When necessary, it also uses press releases, an advisory telephone on-line, and paper-based and verbal communication, such as information events.