South Karelia Employment Area
The South Karelia Employment Area comprises nine municipalities: Imatra, Lappeenranta, Lemi, Luumäki, Parikkala, Rautjärvi, Ruokolahti, Savitaipale and Taipalsaari. The City of Lappeenranta serves as the host municipality, coordinating services for the entire region.
Both personal customers as well as employers and entrepreneurs have alternative ways to deal with the South Karelia Employment Area and the employment officials. Check out the services below and their more detailed descriptions. If you need digital support or other advice on how to get started, please contact us by phone or visit the office lobby service in Lappeenranta (Villimiehenkatu 2 B) or Imatra (Tainionkoskentie 70).
Personal customers
Visit the local offices
e-Services
Telephone services
Submitting forms and documents
Employers and entrepreneurs
Visit the local offices
e-Services
Telephone services
Submitting forms and documents
Transition security
South Karelia Employment Area on social media
Job Market Finland – Regional pages
You can browse services that support job search on the Job Market Finland - Regional pages (Työmarkkinatori). You can find more information about their content in the descriptions of the services and use keywords to find specific information. Get to know the services and agree on participation with the employment official. Primarily, leave a contact request in the Job Market e-services (Asiointi) or via the contact form.
Unemployment security statements and clarification requests
The employment official issues a labour policy statement to the unemployment benefit payer whether you are eligible for unemployment security. In some cases, the employment official cannot decide on the right to unemployment security but opens a request for clarification for expert handling of unemployment security. The request for clarification is processed by the Development and Administration Centre for ELY Centres (KEHA Centre). Should you wish to provide feedback on the KEHA Centre's handling of an unemployment security case, you can send an email to: kirjaamo.keha@ely-keskus.fi with the subject "Unemployment security customer feedback"
Officials
Unemployment benefit payers can contact the KEHA-centre’s unemployment insurance telephone service with the inquiries about the validity of the customer's job search or regarding requests for statements. Unemployment security advice is a national advisory service that provides information and answers to questions related to unemployment security. Service is available on weekdays 9-15 at 0295 020 701. Requests for a response to a complaint related to a labour policy statement can be sent to the employment area by email: e-kta.viranomaisviestinta@lappeenranta.fi
Requests for information on documents and personal data
Request for information on documents
Under the Act on the Openness of Government Activities (621/1999), everyone has the right to access an official document held by an authority if that document is public. In such cases, requests for information may be addressed directly to the City Archives. The requester is not required to identify him/herself. If the request concerns a document whose disclosure requires the identification of the requester, please use the form below or identify yourself at the City Archives. Identification is required, for example, when the request concerns document accessible to a party concerned, or documents relating to oneself. Completing the form requires the use of the Suomi.fi e-Identification service. Please ensure you have the necessary identification tools available (mobile certificate, online banking credentials, or a certificate card) when using the form.
- Julkisuuslain mukainen tietopyyntö -lomake (lappeenranta.fi) (available in Finnish)
Request for information on personal data
As a user of services, you have the right to know what personal data we store about you and for what purposes it is processed. You also have the right to access the data collected about you and, if necessary, to request the updates. The rights of the data subject vary depending on the legal basis for processing. Not all rights can be exercised in every situation. More detailed information on the rights applicable to each processing activity can be found in the relevant privacy notice. You may request access to the personal data stored in the services by submitting a data access request form by post or by email to the Registry Office of the KEHA Centre.
- Request for information (asiointipalvelu.ahtp.fi)
- KEHA-keskuksen yhteystiedot (keha-keskus.fi) (available in Finnish and Swedish)
Feedback
We are constantly developing our service and its quality. You can provide feedback on the activities and services of the employment area through the electronic feedback service by selecting Vitality and employment as the topic.
Public employment services are statutory basic services of municipalities. If you suspect that an employment official has acted unlawfully or failed to fulfil its obligations, you can file a complaint with the Regional State Administrative Agency. Supervision is organized nationwide. Instructions and forms for filing a complaint are available on the Regional State Administrative Agency's website.
Postal address
Lappeenrannan kaupunki/City of lappeenranta PL 11, 53101 Lappeenranta
Employment area management contact information for the media and networks
Employment director Sanna Natunen
Tel. +358 5 616 3837, sanna.natunen@lappeenranta.fi
Joint services, Service area manager Johanna Ilmoni
Tel. +358 5 616 3838, johanna.ilmoni@lappeenranta.fi
Employment services, Service area manager Tiia Piikki
Tel. +358 5 616 3826, tiia.piikki@lappeenranta.fi
Multisectoral services, Service area manager and TYM-network manager Jaana Vainikka
Tel. +358 5 616 3833, jaana.vainikka@lappeenranta.fi
