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Suomi-piste in Lappeenranta

The Suomi-piste brings together the services of several operators in one place. Lappeenranta’s Suomi-piste offers a wide range of services for different situations.

Suomi-piste serves customers who need to deal with the authorities on the spot. You can do your business electronically at any time on the authorities’ own online services. At the Suomi-piste, you can deal with the authorities’ own experts, either by appointment or without an appointment, depending on the authority. You can also deal with an authority’s expert remotely via video link.

Authorities offering services at the Suomi-piste:

  • Digital and Population Data Services Agency
  • Guardianship
  • Wellbeing services county of South Karelia, Cross-sectoral joint service promoting employment (TYM)
  • South Karelia employment area and Multisectoral Joint Services
  • International House South Karelia (Kansainvälinen Etelä-Karjala)
  • Kela (Social Insurance Institution of Finland)
  • National Land Survey of Finland
  • Legal aid
  • Prison and Probation Service of Finland
  • Financial and debt counselling
  • National Enforcement Authority Finland
  • Tax Administration
  • Finnish Supervisory Agency

The service advisors at the Lappeenranta Suomi-piste offer counselling and guidance to all citizens during the opening hours of the service point. The service advisors can help you use e-services (digital support), help you use the customer guidance system and the queue number system, and help you submit documents to the authorities. They will also help you use remote service equipment, if needed. Suomi-piste also provides information on the initiation and processing of official matters and general information on administrative matters, as well as opportunities to use a computer and a multifunctional printer.

The Lappeenranta Suomi-piste is open Mon–Fri from 8.00 to 16.15. The address of the Suomi-piste is Villimiehenkatu 2B, 53100 Lappeenranta. The main entrance to the customer service is on the side of Lappeenranta’s kansalaistori square. The customer service is located on the first floor.

A customer bathroom is located on the P floor. Customers also have the use of an accessible bathroom in accordance with regulations, which staff will provide access to. The bathroom is equipped with an alarm system. Guide and assistance dogs are allowed on the premises of the Suomi-piste service point.

Visiting information

Villimiehenkatu 2 B
53100 Lappeenranta
Service location on map
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Service hours

Digital and Population Data Services Agency - service by appointment

Wednesday 9:00 AM-4:00 PM 
Friday 9:00 AM-4:00 PM 

National Legal Services Authority, guardianship – service by appointment

Monday–Friday 8:00 AM-4:15 PM 

South Karelia employment area - service by appointment

Monday–Friday 9:00 AM-4:00 PM 

Kela – service by appointment

Monday–Friday 9:00 AM-4:00 PM 

National Legal Services Authority, legal aid – service by appointment

Monday–Friday 8:00 AM-4:15 PM 

Prison and Probation Service of Finland - service by appointment

Monday–Friday 8:00 AM-4:15 PM 

National Legal Services Authority, financial and debt counselling – service by appointment

Monday–Friday 8:00 AM-4:15 PM 

National Enforcement Authority Finland - service by appointment

Monday–Friday 8:00 AM-4:15 PM 

Tax Administration – service by appointment

Thursday 9:00 AM-12:00 PM 

Digital and Population Data Services Agency – service without appointment

Friday 9:00 AM-12:00 PM 

National Legal Services Authority, guardianship – service without appointment

Monday–Friday 9:00 AM-3:00 PM 

South Karelia employment area - service without appointment

Monday–Friday 9:00 AM-12:00 PM 

Kela – service without appointment

Monday–Friday 9:00 AM-12:00 PM 

National Land Survey of Finland – service without appointment

Monday–Tuesday 9:00 AM-4:15 PM 

National Legal Services Authority, legal aid – service without appointment

Monday–Friday 9:00 AM-3:00 PM 

National Legal Services Authority, financial and debt counselling – service without appointment

Monday–Friday 9:00 AM-3:00 PM 

National Enforcement Authority Finland – service without appointment

Wednesday–Thursday 9:00 AM-12:00 PM 

Wellbeing services county of South Karelia / The cooperation model for multisectoral support that promotes employment - service by appointment

Monday–Friday 9:00 AM-4:00 PM 

International House South Karelia (Kansainvälinen Etelä-Karjala) - service without appointment

Tuesday 12:00 PM-3:00 PM 
Thursday 12:00 PM-3:00 PM 

Independence Day (Closed) (12/6/2026)

Christmas Eve (Closed) (12/24/2026)

Christmas Day (Closed) (12/25/2026)

2nd Day of Christmas (Closed) (12/26/2026)

New Year's Day (Closed) (1/1/2027)

Epiphany (Closed) (1/6/2027)

Good Friday (Closed) (3/26/2027)

Easter Sunday (Closed) (3/28/2027)

Easter Monday (Closed) (3/29/2027)

May Day (Closed) (5/1/2027)

Ascension Day (Closed) (5/6/2027)

Other contact details

Website

Accessibility information

  • Esteetön käynti on osoitteessa Villimiehenkatu 2B, kansalaistorin kannen alla kulkevalta tieltä. Esteettömällä sisäänkäynnillä on riittävän loiva luiska myös itsenäisesti käytettäväksi. Luiskan kohdalla katkeamattomat käsijohteet molemmin puolin. Kulkuväylien pintamateriaali kova ja tasainen. Kulku hissillä K-kerroksesta 1. kerrokseen.
  • The 2 accessible parking spaces are located outdoors over 10 meters from the entrance. The width of the parking spaces is at least 3.6 meters.
  • The route to the entrance is guided, smooth and sufficiently wide and illuminated.

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The entrance has a ramp under 6 meters long.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.

  • The customer service point is on the entrance floor.
  • Asiakaspalvelualue sijaitsee 1.kerroksessa, johon sisäänkäynti Kansalaistorin puolelta. Rakennukseen sisäänkäynti myös P-kerroksesta Pormestarinkatu 1 -osoitteesta, jolloin asiakaspalvelualue sijaitsee yhden kerroksen ylempänä. Esteetön sisäänkäynti saattoliikenteelle K-kerroksessa, osoitteessa Villimiehenkatu 2B. Tällöin asiakaspalvelualue sijaitsee kaksi kerrosta ylempänä.
  • The customer service point has directions to the different facilities.
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has a queue number system and seats.
  • The customer service point has an accessible toilet on floor -1.

Location on map

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