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Lappeenranta joint service point

The joint service point brings the services of several operators together in one place. The Lappeenranta joint service point provides versatile services for different situations. This Suomi.fi website is updated by the Lappeenranta City, but all of the operators available at the joint service point are listed below.

The following operators offer customer services at the joint service point:

Digital and Population Data Services Agency Guardianship Wellbeing services county of South Karelia, Cross-sectoral joint service promoting employment (TYP) South Karelian Employment Services and Multisectoral Joint Services Kela (Social Insurance Institution of Finland) National Land Survey of Finland Legal aid Prison and Probation Service of Finland Financial and debt counselling National Enforcement Authority Finland Tax Administration

You can also find the following operators under the same roof:

Business Finland Southeast Finland Centre for Economic Development, Transport and the Environment Finnish Immigration Service (floor P)

The Lappeenranta joint service point is open Monday to Friday at 8.00–16.15. The authorities offer customer services at the joint service point with and without appointment. You can find the opening hours for each agency on this page.

Customer service advisors working in the joint service point advise and guide all citizens during the service point’s opening hours. The customer service advisors will offer help with using electronic services (digital support) and the customer guidance and queue number system as well as submitting documents to authorities. The service point will also provide information on initiating and processing matters as well as dealing with the authorities in general. Citizens may also use a computer and an all-in-one printer device at the joint service point.

The address of the joint service point is Villimiehenkatu 2B, 53100 Lappeenranta. The main entrance to the joint service point customer service is from the Lappeenranta Kansalaistori square side of the building. Customer service is located on the ground floor. A customer bathroom is located on the P floor. Customers also have the use of an accessible bathroom in accordance with regulations, which staff will provide access to. The bathroom is equipped with an alarm system.

Visiting information

Villimiehenkatu 2 B
53100 Lappeenranta
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Service hours

Digital and Population Data Services Agency - service by appointment

Tuesday–Wednesday 9:00 AM-4:00 PM 
Friday 9:00 AM-4:00 PM 

Guardianship – service by appointment

Monday–Friday 8:00 AM-4:15 PM 

Employment Services and Multisectoral Joint Services - service by appointment

Monday–Friday 9:00 AM-4:00 PM 

Southeast Finland Centre for Economic Development, Transport and the Environment – service by appointment

Monday–Friday 8:00 AM-4:15 PM 

Kela (Social Insurance Institution of Finland) – service by appointment

Monday–Friday 9:00 AM-4:00 PM 

Legal aid – service by appointment

Monday–Friday 8:00 AM-4:15 PM 

Prison and Probation Service of Finland - service by appointment

Monday–Friday 8:00 AM-4:15 PM 

Financial and debt counselling – service by appointment

Monday–Friday 8:00 AM-4:15 PM 

National Enforcement Authority Finland - service by appointment

Monday–Friday 8:00 AM-4:15 PM 

Tax Administration – service by appointment

Thursday 9:00 AM-12:00 PM 
Thursday 1:00 PM-4:00 PM 

Digital and Population Data Services Agency – service without appointment

Tuesday 9:00 AM-12:00 PM 
Friday 9:00 AM-12:00 PM 

Guardianship – service without appointment

Monday–Friday 9:00 AM-3:00 PM 

Monday–Friday 9:00 AM-4:00 PM 

Kela (Social Insurance Institution of Finland) – service without appointment

Monday–Friday 9:00 AM-12:00 PM 

National Land Survey of Finland – service without appointment

Monday–Tuesday 9:00 AM-4:15 PM 

Legal aid – service without appointment

Monday–Friday 9:00 AM-3:00 PM 

Financial and debt counselling – service without appointment

Monday–Friday 9:00 AM-3:00 PM 

National Enforcement Authority Finland – service without appointment

Wednesday–Thursday 9:00 AM-12:00 PM 

Good Friday (Closed) (4/18/2025)

Easter Sunday (Closed) (4/20/2025)

Easter Monday (Closed) (4/21/2025)

May Day (Closed) (5/1/2025)

Ascension Day (Closed) (5/29/2025)

Independence Day (Closed) (12/6/2025)

Christmas Eve (Closed) (12/24/2025)

Christmas Day (Closed) (12/25/2025)

2nd Day of Christmas (Closed) (12/26/2025)

New Year's Day (Closed) (1/1/2026)

Epiphany (Closed) (1/6/2026)

Location on map