Multilingual guidance and counselling service Momentti

You can easily get help for various everyday problems or questions in many different languages from Momentti, the service point of South Karelia Immigrant Services.

For example, we provide guidance on:

  • housing
  • leisure activities and hobbies
  • studying
  • working life
  • residence permit or citizenship applications.

We provide guidance and counselling at the Lappeenranta and Imatra offices.

Both offices serve everyone living in the municipalities of South Karelia in matters relating to immigration and integration.

The service is available in Finnish, English, Russian, Turkish and Arabic. When necessary, we can use an interpreter.


You can visit the Lappeenranta or Imatra office or contact the telephone service. Please first check the telephone service hours for speakers of different languages!

Payment information

The service is free of charge.

Service background and legislation

Immigrants are offered guidance and counselling related to integration, health and social welfare services, housing, personal finance and livelihood, studying and work. The advisers explain what services are available, how they can be accessed and what the preconditions for using them are. They direct immigrants to all service providers.

Immigrants can get counselling for example on telephone or by visiting a service point. The advisers do not make decisions related to the services.