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Customer Service Center Winkki

Customer Service Center Winkki is located at the ground floor of Lappeenranta City Hall. You will find us to the left of the main door when you enter from the Kansalaistori Square.

Address: Villimiehenkatu 1
53100 Lappeenranta
Tel. + 358 (0)5 616 2220
Email: winkki@lappeenranta.fi

At Winkki we provide information about the city’s services in Finnish and English. You can also pay your parking tickets in cash at Winkki.
We are open on weekdays during 8.30-16.30

In addition to the Customer Service Centre Winkki, service is also available from the Joutseno customer service point in the

Joutseno library
Address: Keskuskatu 2
54100 Joutseno
Tel. +358 (0)5 616 0220
Email: joutsenotalo@lappeenranta.fi

Several application forms and instructions related to the services of the City of Lappeenranta are available at Winkki.

Customer computers can be used for accessing Lappeenranta's online services. These Advisors provide help if necessary.

However, you cannot pay bills at the Customer Service Centre Winkki, furthermore, it does not take care of power and water supply contracts, as these are handled by Lappeenrannan Energia Oy  (http://www.lappeenrannanenergia.fi.)

Social welfare and health care matters are handled by the Social and Health Care District of South Karelia ( http://www.eksote.fi.)

Consumer advice is available from the national telephone helpline.


City of Lappeenranta

Mailing address:
P.O. Box 11, FI-53101 Lappeenranta, Finland

Street address:
Villimiehenkatu 1, FI-53100 Lappeenranta, Finland
Tel. +358 5 6161 (exchange)